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Foam Sweet Foam

Warranty

Non Issues

Foam Sweet Foam’s manufacturer’s warranty does not cover certain occurrences that are natural properties of Latex, Memory Foam, and Pocketed Coils that do not stem from manufacturing defects or product quality issues. 

These occurrences include

It is crucial to ensure that your mattress is placed on a proper foundation, such as one with slats spaced 3 inches or less apart or an adjustable base. Spring foundations or those with slats wider than 3 inches apart may cause damage to the latex mattress and void the manufacturer’s warranty.

Not Covered

The following conditions are not covered by the manufacturer’s warranty and will result in voiding the warranty:

If you encounter any issues with your mattress, please reach out to our customer care specialists for assistance. A receipt showing proof of purchase is required for returns or warranty exchanges. Our customer service team will assess and make the final determination regarding any necessary repairs or replacements. Please note that the warranty will not be renewed or extended following any product replacement or repair

10-Year Manufacturer Warranty

The following products are covered under our 10 year manufacturer’s warranty. 

5-Year Manufacturer Warranty

The following products are covered under our 5 year manufacturer’s warranty. 

1-Year Manufacturer Warranty

The following products are covered under our 1 year manufacturer’s warranty. 

Contacting Us:

If you have any questions about our warranty policy, please contact us at:

Foam Sweet Foam
www.foamsweetfoam.com
support@foamsweetfoam.com